Insurance brokers collect commissions whether rates rise or fall, but three companies have quietly turned that boring renewal ...

Why 47% of Life Insurance Customers Quit in Year 3 ...

Rather than fearing change, small and medium-sized insurance companies have a unique opportunity to reinvent themselves as digitally savvy, customer-focused organizations by focusing on customer ...

When it comes to retaining clients, regular client communication can prove an asset. But communication without value for the client can be a hinderance rather than a help. What are best practices for ...

Your existing clients are the low-hanging fruit of business development. They are right in front of you, ripe and ready. But even low-hanging fruit needs to be picked. Building strong relationships ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. JJ Mazzo is the Executive Vice President at CrossCountry Mortgage, IMPACT Business Coach ...

Quandri’s AI helps a leading enterprise insurance brokerage improve retention, surface revenue, and automate the administrative work behind client service. VANCOUVER, British Columbia, September 10, ...

TROY, Mich.--(BUSINESS WIRE)--Even in an environment of rising rates in which 36% of small business owners have experienced premium increases during the past year, overall customer satisfaction, ...

Studies show that increasing customer retention rates by a mere 5% boosts profits by up to 95%, which highlights the importance of prioritizing customer service and delivering an exceptional, ...

Many businesses aim to maximize profits through growing revenue and minimizing expenses, which a proper customer retention strategy can help them achieve. The savviest businesses understand customer ...